Company legal identification SIRET : 50181581500011
2. USE OF OUR WEBSITE
You agree that:
- You may only use the Website to make legitimate inquiries or orders.
- You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.
- You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary. If you do not give us all of the information that we need, we may not be able to complete your order.
3. PLACING AN ORDER
To place an order, you will be required to follow the shopping process online and press the “Authorize payment” button to submit the order. After this, you will receive an e-mail from us acknowledging that we have received your order (the “Order Confirmation”). Please note that this does not mean that your order has been accepted, as your order constitutes your offer to us to buy one or more products from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the “Shipment Confirmation”). We will not be bound to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate Shipment Confirmation.
4. AVAILABILITY OF PRODUCTS
All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any monies that you might have paid.
5. REFUNDS AND RETURNS
We guarantee to refund any item you are not completely happy with when you return it to us within 7days as of the moment you've received it. You shall receive a full refund of the price paid for the products in accordance with our Returns Policy (see below Clause 9). Refunds will be credited to your original method of payment.Your right to a refund only applies to product(s) that are returned in the same condition as you received them. You should also include all of the products instructions, documents and wrappings. Any product which is damaged or not in the same condition as you received it will not be refunded. You should therefore take reasonable care of the product(s) while they are in your possession.You will not have any right to cancel a Contract for the supply of any of Customized items.Please take good and reasonable care of the product(s) while they are in your possession, and where possible original boxes, instructions/documents and wrappings should be retained and used for the return of the product(s).
8 Bld Kellermann
Unless there are any exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the Shipment Confirmation by the delivery date set out in the Shipment Confirmation or, if no estimated delivery date is specified, within 15 working days of the date of the Shipment Confirmation. Reasons for delay could include: Customization of products; Specialized items; Unforeseen circumstances; orDelivery areaIf for any reason whatsoever, we cannot meet the delivery date, you will be kept informed thereof and offered a choice of either continuing with the purchase by setting an extended delivery time or cancelling the order with a full refund of the price paid. Please note however, that we do not deliver on Sundays and Mondays.
7. RISK AND TITLE
The product(s) will be at your risk from the time of delivery. Ownership of the product(s) will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges, or upon delivery, should this be later.
8.PRICE AND PAYMENT
The price of the products shall be the one quoted from time to time on our Website, except where there is an apparent error. While we take care to ensure that all prices quoted on our Website are accurate, errors may occur. If we discover an error in the price of any product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product(s) you will receive a full refund.All prices are exclusive of shipping charges and sales tax (if applicable). The total cost of the order is the price of the product(s) ordered plus the delivery charge and sales tax (if applicable). Prices may change at any time, but (except as provided above) any potential change will not affect any order for which a Shipment Confirmation has been sent.Once you have finished shopping, all the items you wish to purchase are added to your basket. Your next step will be to go through the checkout process and make payment. To do this:Click the “Process order” button at the bottom of the page and follow the PayPal instructions.If you wish to use a Bank withdraw systme over the PayPal application, please get in touch with us at and we will send you the needed informations to do so.
Returns in the exercise of the right to cancel your purchaseGeneral policy: If you wish to receive a refund within the period specified in Clause 5 above, you can make a return to us. You should send the product in the same package received by following the directions on the “RETURNS” section of our Website. Neither option will entail any additional cost to you. You will be responsible for the cost of returning the product to us. Please note that if you return the goods to us at our expense, we will be entitled to charge you for the direct cost we might incur as a result.If you have any doubts you can contact us through our web form.Please use or include with the product being returned all original boxes, instructions/documents and wrappings. After reviewing the product, we will let you know whether or not you have a right to a refund. We will process your refund as soon as possible and in any case; within 30 days of the date the returned goods have been received. We will refund any money received from. Such products which are not in the same conditions as those of delivery or which have been used beyond the mere opening shall not be exchanged or refunded. Returns of defective productsIn circumstances where you consider that the product does not conform to your order, you should promptly contact us via our web form with details of the product and its damage. In case of existence of any defect, defective products will be refunded in full, including a refund of the delivery charges and any reasonable costs incurred by you in returning the item.
The Site, including all of its information and contents, such as text, data, wallpaper, icons, characters, artwork, images, photographs, graphics, music, sound, messages, graphics, software and the HTML used to generate the pages (collectively, “Materials”), is LESLIE VAN property or that of our suppliers or licensors and is protected by patent, trademark and/or copyright under France laws. We grant you a personal, limited, non-exclusive, non-transferable license to access the Site and to use the information and services contained on the Site. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Site and to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, the Materials on the Site as well as features and/or hours of availability of the Site, and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.